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Our Personal Guarantee:
Thank you for choosing Moments as your favorite online shop! All items were either tested, owned or created by our staff or other artists and/or vendors.

Returns:
If you have purchased a non-negotiable item, you may return it for a full refund (shipping and handling not included) within thirty (30) days of the purchase. Otherwise, you may exchange it with something of equal value within ninety (90) days of the purchased item(s). All other items ("As Is" excluded because the sale is finalized) can be exchanged for something of equal value within ninety (90) days of the purchased item(s).
Damaged goods may be returned for a full refund within thirty (30) days of the purchased item(s) (shipping and handling excluded). Otherwise, you may return the damaged good within ninety (90) days of the purchase to exchange it for something of equal value.

Shipping and Handling and sales tax: All shipping and handling and sales tax charges are the responsibility of the purchaser unless otherwise marked. This includes any shipping and handling and sales tax charges for returns or damaged goods. All shipping handling and sales tax charges will vary according to the location of the purchaser.

Non-negotiable, Negotiable and "As Is" items:
All "as is" items are marked at the final asking price and is non-negotiable. All purchases are final. No refunds and no exchanges. As always, shipping and handling is the responsibility of the purchaser. Some item(s) may be offered to the highest bidder. See "Returns" and "Shipping and handling" for more information.
All Negotiable items may be requested for lesser value (there are no guarantees that we will go as low as you might be asking). Some negotiable items will go to the highest bidder. See "Returns" and "Shipping and Handling" for more information.
All Non-negotiable items are to be purchased at the asking price. Some item(s) will be sold to the highest bidder. See "Returns" and "Shipping and Handling" for more information.

HAPPY SHOPPING!
Last Updated: 14 Mar 2007 11:42:05 PDT home  |  about  |  terms  |  contact
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